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There is one particular email address to which I am unable to send emails via my pipex account.

freccle
Chatterbox
Message 8 of 8

I keep getting the same error to my duaghters btinternet.com address. It's really annoying

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7 REPLIES 7

Message 1 of 8

Hi freccle, have you tried leaving your router off for half an hour to force it to obtain a new IP address? If not give that a try. 

 

Ady


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Message 2 of 8

Hi freccle 

 

You're saying it's only when you're connected to the TalkTalk network? i.e. You're a TalkTalk broadband customer / TalkTalk is your Internet Service Provider?

 

What happens when you use a talktalk.net email address to send to BTInternet email customers?

GondolaVolunteer 2017-2021

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Message 3 of 8

It's ALL btinternet emails and its only when Talktalk is the ISP. It is a real pain as most of my family are on btinternet

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Message 4 of 8

Hi @freccle 

 

I've found the email address you quoted online. They do have an alternative gmail address.  So you could try that.

 

If it is all btinternet.com email addresses that you cannot send to then it's likely that btinternet have a block on your address or IP address. Usually just temporary blocks and usually because of spam incoming from pipex email addresses to btinternet.

 

GondolaVolunteer 2017-2021

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Message 5 of 8

      This is an automatically generated Delivery Status Notification.     

 

Delivery to the following recipients was aborted after 24.9 hour(s):

 

ABSOUTLEY ANY         @btinternet.com

 

Reason: The following message to  XXC@btinternet.com was undeliverable.The reason for the problem:  Maximum Retry Queue Age Reached

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Message 6 of 8

      This is an automatically generated Delivery Status Notification.     

 

Delivery to the following recipients was aborted after 24.9 hour(s):

 

any @btinternet.com mail address

 

Reason: The following message to obscured for customer security was undeliverable.The reason for the problem:  Maximum Retry Queue Age Reached

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Gondola
Community Star
Message 7 of 8

Hi @freccle 

 

What is the full error message?

GondolaVolunteer 2017-2021

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