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Thunderbird

geoblades47
First Timer
Message 3 of 3

 

My Tiscali email account worked using Thunderbird up until a few months ago when it started rejecting my password. The password is correct and it works okay for my Tiscali (TalkTalk) webmail service.  Have TalkTalk/Tiscali changed something that's causing the problem? Could somebody please let me know the exact email setting for Tiscali whilst using Thunderbird?

(I've tried some settings that were posted last year on this website but they didn't work).

 

Thanks.

Geo.

 

 

 

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2 REPLIES 2

Ady-TalkTalk
Support Team
Message 1 of 3

Hi Geo, Gondola's given you everything you need to move this on. If you find you need more help just ask. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Gondola
Community Star
Message 2 of 3

Hi geoblades47 

 

Heads up that orphan email addresses, that's TalkTalk Mail addresses not added to an active TalkTalk Consumer customer MyAccount, are being limited to Internet browser webmail access and flagged for deletion if no action is taken*. TalkTalk email notifications are being sent.

 

Are you a TalkTalk Consumer home broadband or MailPlus, mail only, subscriber customer and if so is the TalkTalk Mail email address added to your customer MyAccount?  Let us know your customer status and if you're taking a full-fibre home broadband service from TalkTalk. Manage TalkTalk Mail options are not yet included in the full-fibre MyAccount management. 

 

 Email not showing in My Account

 

Select here: Sign in to TalkTalk Mail

 

Enter your email address and password, select Sign in. If you know the current email password you'll get signed in via this webmail access.

 

* The action to take to restore email access on supported devices is:

  • Add the email address to an active TalkTalk Consumer customer MyAccount
  • If not a customer, rejoin TalkTalk for home broadband or subscribe to  TalkTalk MailPlus

 About TalkTalk MailPlus

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