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Tinyworld emails not sending from Android device

AnnieM70
Chatterbox
Message 8 of 8

I can no longer send emails from my tinyworld account when using Outlook on my Android phone.i have checked all settings and looked at recent post re settings but still not working. It's fine when I'm using my laptop. Any ideas?

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7 REPLIES 7

Message 1 of 8

Hi AnnieM70, Gondola will help you get to the bottom of this. If you need more help please let us know. 

 

Ady


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Message 2 of 8

Apart from Outlook for Android what other email apps would not connect to the TalkTalk Mail server?

 

Gmail's app I find does verify both incoming and outgoing server settings are working so it's easy to set up. 

 

Good that you have the Gmail app option.

GondolaVolunteer 2017-2021

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Message 3 of 8

Hi @Gondola @Chris-TalkTalk 

 

I tried a number of android apps which allow IMAP emails but none worked allowed me to send, messages continued to stay in the Outbox. I then used Gmail which I'm not a huge fan of (just don't like to the look of it, lol) and it works.  Hopefully it stays that way.

 

Many thanks for your help.

Chris-TalkTalk
Support Team
Message 4 of 8

Hi AnnieM70,

 

Just let us know if you need any further assistance


Chris

Message 5 of 8

If you have the native email app or the Gmail app working with your tinyworld mailbox then that proves it's not an issue with the 'phone or the server settings.

 

Just let us know as we like to keep track of these reports.

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Best answer is + Accept as Solution

Message 6 of 8

Hi @Gondola 

Yes it worked no problem until a few months ago. Have always used Outlook on a number of android devices. From what you are saying it's the app and not the server settings. 

Thanks for your help.

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Gondola
Community Star
Message 7 of 8

Hi @AnnieM70 

 

Has the send of tinyworld mail via Outlook on Android ever been successfully completed without a login error?

 

I tried to get the Outlook for Android app to play nicely but it refused. 

 

I suggest you use the native email app on the 'phone. There's a post at the top of this forum Upgrade your legacy mail settings that has the incoming and outgoing mail server settings. 

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Best answer is + Accept as Solution