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Tiscali email address not recognised

johanna09
Popular Poster
Message 2 of 2

I have had a tiscali email address for 17 years or so.

I access it almost daily

As of three weeks ago I have not been able to access it

My email address is no longer recognised

They have no record of me, my address, nothing.

I have called talktalk customer service who have told me, without warning it was decided to drop all tiscali addresses,  really!!!!! 

I have been texting talktalk but they don’t seem to be able to help.

 

I have all my addresses, children’s school reports, school photos and references, work contacts,  for the last 17 years.

 

Can someone please advice how my emails can be retrieved.

My account was transferred over to talktalk when tiscali was bought out.

I was advised at the time as I’m not a talktalk customer the address would not be deleted assuming I used it regularly, which I do.

 

 

chris
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1 REPLY 1

Chris-TalkTalk
Support Team
Message 1 of 2

Hi johanna09,

 

I've replied on your other thread 

 

Chris

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