on 11-10-2018 11:13 AM
Hi, I have a very old Tiscali email address which I no longer use and it’s obviously been hacked because I’ve recently started receiving fishing emails from someone who knows the email address and one of my passwords. I’m not a current TalkTalk customer but having looked at similar threads I’d like to request that the email account is suspended immediately and eventually deleted. I’ve already added the required information under “Private Notes”.
on 18-10-2018 10:59 AM
Hi djwimble, I'm really sorry you were let down and it's taken so long to get this sorted. Thanks for posting back to let us know it's finally done.
on 17-10-2018 03:04 PM
on 16-10-2018 10:47 AM
Could you check the mobile number that you've entered in the private notes section of you Community Profile as our network team have been unable to contact you one that number
on 12-10-2018 02:16 PM
I'm sorry djwimble, I've had to raise a new ticket. You'll be called this afternoon with your new password. Please let us know how you get on.
on 11-10-2018 12:34 PM
Hi djwimble, I've raised the fault ticket for you. You should get a call this afternoon to confirm that the mailbox is suspended. Please let us know how you get on.