on 25-09-2019 04:13 PM
I have received an email from TalkTalk saying I need to subscribe to TalkTalk Mail Plus in order to keep using my email account and that after a date in November my email address will be deleted. I used the chat line and they have given my conflicting advice saying that I can continue to use my email without subscribing to TalkTalk Mail Plus. Can anyone help with this as I cannot get any sense from anyone else. Also my husband has a lineone.net e mail address which they say they have never heard of!! HELP!!
on 26-09-2019 09:16 AM
Hi Chrisbun, please add your landline and the affected email address to private notes in your profile. I need to get the messages provided by livechat straightened out. Would you be able to provide the date and time of your livechat or better still send me a personal message with the transcript of the chat?
on 25-09-2019 10:56 PM
The facts about TalkTalk Mail Plus.