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Tiscali email

Hthemech502
First Timer
Message 3 of 3

Hi does any one know how to access a old tiscali email account? Need to get a email that’s been sent! But cannot access it! Not used it for a long time 

thanks 

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2 REPLIES 2

Ady-TalkTalk
Support Team
Message 1 of 3

Hi Hthemech502, let us know how you get on following Gondola's advice. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Gondola
Community Star
Message 2 of 3

Hi @Hthemech502 

 

Email accounts are flagged for deletion if they're not signed in to by the user at least once every 180 days.

 

Did the sender get an immediate bounceback error message indicating 'Undeliverable'?

If you send the tiscali email address a mail message do you get an immediate bounceback error message indicating 'Undeliverable'?

 

Enter the email address at the verifalia website, complete the reCAPTCHA and select Verify. Does that indicate 'Deliverable' as the top line response?

 

Try the forgotten password button in the Changing your email password help page and see if you get an error message or if you have password recovery details set up.

 

Let us know what the outcome is.


To link this topic to your TalkTalk Mail service, in preparation for direct help from TalkTalk support, please check your Community Profile includes in Personal Information (Click here):


Your name, current landline 'phone and alternate number (mobile preferred). Add your full address with postcode (location). Then scroll down to Private notes to add the tiscali email address, notes and references etc and then save changes.

GondolaVolunteer 2017-2021

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