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Tiscali login help or account recovery.

First Timer
Message 3 of 3

I've been trying to log into my old tiscali account. I've tried to log into it with the correct email and password I need to access it to change over some important account details. Is there any help out there that could give any help getting into it? I keep getting a wrong password message but its definitely not wrong.


Support Team
Message 1 of 3

Hi Ward2539, have you tried Gondola's suggestions?



Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Community Star
Message 2 of 3

Hi Ward2539 


I see you posted this message 2 days ago but it got published today which means you only just verified your Community email address.


Is your Community email address the same tiscali email address you were asking for help with?


If you do still see the password incorrect message then try to change the password and tell us what you see.


The Reset your password now button in the help article  Changing your email password will take you to password reset and recovery. 

If the email address is still active on the TalkTalk Mail platform and you have set up password recovery options, in advance, that you recognise from the *****hints, then you can send your alternate email address a link or your mobile a 6-digit code to authorise a password reset.

GondolaVolunteer 2017-2022

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