email support

Ask us about your TalkTalk email account and Webmail.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Trying to access email password reset

Dedalus12
First Timer
Message 3 of 3

Would the team contact me please so that I my also recover my email account. Thanks in anticipation.

0 Likes
2 REPLIES 2

Ady-TalkTalk
Support Team
Message 1 of 3

Hi Dedalus12, I can see you've added all the information we ask for, but I also need an alternate email address for the password recovery tool please.


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes

Gondola
Community Star
Message 2 of 3

Hi @Dedalus12 

 

Are you a TalkTalk broadband customer?

 

What's the email domain (the part of the email address after the @ e.g. talktalk.net  lineone.net  tiscali.co.uk or another?

 

Have you signed in to the email account recently?  Is the password working?

 

Have you set up password Reset details - an alternate email address and or mobile 'phone number for a password reset to be sent via email or text message?

 

And finally, has the email account been upgraded to the new TalkTalk Mail platform?  You'll have received emails from TalkTalk about the upgrade.

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Best answer is + Accept as Solution

0 Likes