on 29-10-2020 10:26 AM
New mobile phone - ever simpler/quicker, in some respects, to set up.
I have a gmail email address which is handy for opening surveys TalkTalk doesn't support and others bits and bobs.
My main email address however is the talk talk's (first email I have used and the one I feel most familiar with).
Don't bother much with viewing emails on my mobile (prefer using laptop). In case where I may need to be refer to an email when away from laptop I forward relevant email from TalkTalk email address to my gmail email address, which is always straight forward to install on a mobile.
Yet to ever succeed in setting my TalkTalk.net email address on my mobile.
Thought I might give it a try on this new mobile but still hitting a glitch somewhere along the 3 step process - do I select Imap or Pop, when I give password for email is that same password I use when accessing email on laptop?
Answered! Go to Solution.
on 30-10-2020 09:09 PM
on 29-10-2020 11:55 AM
on 29-10-2020 11:51 AM
Thanks so much Gondola 🙌🥇
Will give this a try
Saying yes to password, opposed to giving actual password, very likely will make all difference ;
If I continue to be stuck, I'll return with further detail
on 29-10-2020 10:49 AM
Almost all email apps now automatically set up an IMAP email account and all you need to enter is the talktalk email address and its password. Yes, same password for signing in to TalkTalk Mail via an Internet browser.
So on the mobile tap the email app and if using Gmail select the triple line menu and scroll down to Settings
If necessary you may need to use / check Manual settings to double check things like the server names and ports are exactly as given here (incoming mail can be prefixed by mail or imap):
|Account Type||IMAP (recommended)|
|Incoming mail server||imap.talktalk.net|
|Incoming Security Type||SSL/TLS|
|Outgoing SMTP server||smtp.talktalk.net|
|Outgoing Security Type||STARTTLS|
Let us know if that's good.