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Unable to Login into email memova messaging

Jordan2020
First Timer
Message 2 of 2

Hi,

I am writing on behalf of my grand mother who is currently shielding due to COVID-19, she called me to say she cannot log into her emails anymore and the message "Memova Messaging" box appears asking her to login, she tries to login with her email details but is unable too.

Can anyone point me in the right direction to assist her?
Thanks
Jordan

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Ady-TalkTalk
Support Team
Message 1 of 2

Hi Jordan, it seems she's using a very old email URL. She should be using www.talktalk.co.uk/mail. Try that and let us know how she gets on. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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