cancel
Showing results for 
Show  only  | would you rather see results for 
Did you mean: 
Need help?

Unable to Receive Emails and Can't Log in to Webmail

Reply
3 REPLIES 3
Neries
Super Duper Contributor

Like a lot of other customers I was not able to receive emails on Sunday or log into Webmail. Emails came through Monday and Tuesday but only had two this morning then nothing since. I have not been able to log into Webmail since Sunday. The curser goes around then it says try reloading, but still the same no matter how many times I try.

simonb
Community Team - TT Staff

Hi @Neries

 

We're pleased to confirm that the earlier issues accessing your emails have now been resolved however you may observe a delay in receiving emails whilst the backlog of emails within the system is processed over the coming hours. Once again we'd like to apologise for the inconvenience caused. 

SimonB
Neries
Super Duper Contributor

Thanks Simon, emails are now coming through into Outlook but I can't get into TalkTalk's web page 'My Emails'. It keeps coming up with timed out and try reloading and has done since Sunday.

R Chapman
Chat Champion
Same here - The test email didn't get through either.
The weekly beatings will continue until Team morale improves