on 26-07-2021 04:07 PM
Since last week I have been unable to access my emails using either Thunderbird or the iphone mail app. I am a Mail Plus subscriber and am having the same issues as outlined in the post below:
I have checked all the server settings, which I have entered correctly but I still experience problems.
The above thread indicates that TalkTalk have restricted some legacy mail accounts and that this requires a TalkTalk fault ticket.
Please could I have some help in getting this resolved.
on 27-07-2021 08:31 AM
Hi TimKF, thanks for providing the necessary information. The team are investigating this to identify the cause and then to get the fix in place for you. Hopefully, there won't be too long to wait for the fix.
on 26-07-2021 06:10 PM