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Unable to change password for a tiscali account

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3 REPLIES 3
Plisgyn
Popular Poster

I am unable to change my password for a tiscali email account, it fails saying origonal password is incorrect. However I can still still send and receive emails from that account any ideas?

OCE_Ady
Community Team - TT Staff

Hi Plisgyn, is this when you try to change in MyAccount? If it is remember it's asking you to put your MyAccount password in again when it asks for the password begore it asks for new password. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Plisgyn
Popular Poster

Thanks Andy that was the problem now sorted

OCE_Ady
Community Team - TT Staff

You're welcome. Thanks for posting back to let us know it's sorted. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.