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Unable to install talktalk webmail on my IPhone Se

PHarman
First Timer
Message 6 of 6

Please help. I use the correct email address and password but it doesnt install.

 

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5 REPLIES 5

Message 1 of 6

Hi PHarman 

 

We appreciate you taking time out to give us your feedback but we've seen nothing from you in 10 days. 

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Best answer is + Accept as Solution

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Message 2 of 6

Hi PHarman, Gondola's advice is spot on. Please let us know how you get on.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Message 3 of 6

Hi PHarman 

 

Heads up that orphan email addresses, that's TalkTalk Mail addresses not added to an active TalkTalk Consumer customer MyAccount, are being limited to Internet browser (e.g. Safari) webmail access and flagged for deletion if no action is taken*. TalkTalk email notifications are being sent.

 

Noted that you can sign in to TalkTalk Mail via Safari but not via a mail app because you're not a TalkTalk home broadband customer.

Select here: Sign in to TalkTalk Mail

 

Enter your email address and password, select Sign in. You'll get signed in via this webmail access up to the point that the email address and mailbox are deleted.  You will get an email from TalkTalk prior to deletion.

 

* The action to take to restore email app access on supported devices is:

  • Add the email address to an active TalkTalk Consumer customer MyAccount
  • If not a customer, rejoin TalkTalk for home broadband or subscribe to  TalkTalk MailPlus

 About TalkTalk MailPlus

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Best answer is + Accept as Solution

PHarman
First Timer
Message 4 of 6

I can access my account via Safari but not via Mail app. I do not have talktalk wifi

 

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Gondola
Community Star
Message 5 of 6

Hi PHarman 

 

Welcome to Community.

 

Open an Internet browser and Sign in to TalkTalk Mail

 

Select here: Sign in to TalkTalk Mail

Enter your full talktalk.net email address and password, select Sign in.

 

Do you get signed in to your mailbox and see the Inbox and other folders?  Are you a current TalkTalk Consumer home broadband customer and if so are you on a full-fibre data only package of 150Mbps or higher?

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Best answer is + Accept as Solution