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Unable to receive talktalk.net emails, sending OK

KeithFrench
Community Star
Message 23 of 23

I cannot receive any emails on my talktalk.net account, either via my IMAP Email client (Thunderbird) or webmail. I can send emails on this account OK. 

 

This does not appear to be related to the Yahoo issue in Service Status as I can't send from GMail to my talktalk.net address or from one talktalk.net address to another.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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22 REPLIES 22

Message 21 of 23

No, that was one of my first tests.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Ady-TalkTalk
Support Team
Message 22 of 23

Hi KeithFrench, can you send from the mailbox straight back to itself?


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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