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Unable to send and recieve emails

Emmat85
Participant
Message 4 of 4

Emails worked fine until yesterday..  now I can't send or receive any? Can someone please help me... thanks Emma 

Emma T
3 REPLIES 3

Ady-TalkTalk
Support Team
Message 1 of 4

Hi Emma, there's a notfication of the service status board now. Keep an eye on it, but you'll see that it's working when the fix is put in place. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes

Ady-TalkTalk
Support Team
Message 2 of 4

Hi Emma, are you able to login using webmail or this not working either? 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes

Gondola
Community Star
Message 3 of 4

Hi @Emmat85 

 

Looks like there's a DNS fail for the tiscali domain.

 

Have you tried webmail?

 

Select here: Sign in to TalkTalk Mail

Enter your email address and password, select Sign in.

 

Are you using the recommended settings for TalkTalk Mail?

Upgrade your legacy mail settings

GondolaVolunteer 2017-2021

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