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Unable to send emails

NeilM
Team Player
Message 3 of 3

Sorry. Accidentally posted a message on another (wrong) area. 

Since Tiscali outage was reported resolved, I am also unable to send emails out, despite getting incoming mail from the IMAP server. I get following message

Sending of the message failed.
An error occurred while sending mail. The mail server responded: 4UCCoGlZWIeag Sender Domain Invalid (TT420). Please verify that your email address is correct in your account settings and try again.

I have checked these and see nothing wrong. I have Thunderbird on my machine. Is there any advice? I see that a lot of people are reporting this problem,

 

Neil
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2 REPLIES 2

Ady-TalkTalk
Support Team
Message 1 of 3

Hi NeilM, is your mail working normally now?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Gondola
Community Star
Message 2 of 3

TalkTalk will need to continue with the investigation at the TalkTalk Mail platform. I suspect a cache for the tiscali name server is being used instead of accessing the name server that was restored, albeit with just one name server instead of two.

GondolaVolunteer 2017-2022

  Like below to appreciate my help . . . Mark as solved  Accept as Solution

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