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Undeliverable - Too many recipients

Message 3 of 3

I am getting a common error  - Server error: '453 4.1.1 mBHNmiKd5JsPG Too Many Recipients (TT502)' - but there is no way my wife and I are sending a lot of emails.  We might send a dozen or so a day and only one or two might be copied to more than one person. I get the same error message when I try to send on webmail – does that mean the fault does not lie on my PC settings?   This has been the case for three days now.  These are Tiscali addresses.  Thanks


Message 1 of 3

Hi Piem48, it looks like Gondola has got this under control for you. 



Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Community Star
Message 2 of 3

Hi Piem48 


The TT502 error means that the mailbox has exceeded a daily limit on sending mail messages. There is going to be a temporary stop on sending or a limit on sending whether by email client or webmail. If no more mail is sent for the next 24 hours the limit counter, that counts the numbers of email addresses in the emails sent from your mailbox, will be fully reset. 


Heads up that in certain circumstances a lower daily limit may be set by the spam protection.


It's always advisable to scan your email devices for password grabbing virus, trojan or other malware and then change and upgrade your mailbox password.


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