email support

Ask us about your TalkTalk email account and Webmail.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Undeliverable - Too many recipients

Piem48
Chatterbox
Message 3 of 3

I am getting a common error  - Server error: '453 4.1.1 mBHNmiKd5JsPG Too Many Recipients (TT502)' - but there is no way my wife and I are sending a lot of emails.  We might send a dozen or so a day and only one or two might be copied to more than one person. I get the same error message when I try to send on webmail – does that mean the fault does not lie on my PC settings?   This has been the case for three days now.  These are Tiscali addresses.  Thanks

0 Likes
2 REPLIES 2

Message 1 of 3

Hi Piem48, it looks like Gondola has got this under control for you. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Gondola
Community Star
Message 2 of 3

Hi Piem48 

 

The TT502 error means that the mailbox has exceeded a daily limit on sending mail messages. There is going to be a temporary stop on sending or a limit on sending whether by email client or webmail. If no more mail is sent for the next 24 hours the limit counter, that counts the numbers of email addresses in the emails sent from your mailbox, will be fully reset. 

 

Heads up that in certain circumstances a lower daily limit may be set by the spam protection.

 

It's always advisable to scan your email devices for password grabbing virus, trojan or other malware and then change and upgrade your mailbox password.

 

Prepare for TalkTalk Support by updating your Community  MY PROFILE

  • Select your avatar top right, MY SETTINGS, Personal Information, and include:
  • Your name, current TalkTalk home 'phone number (unless taking a full-fibre non voice service). An alternative (mobile preferred) contact number. Full address with postcode (Location)
  • Scroll down to Private notes to add your email address, notes etc
  • After checking and updating, Save changes

Select here: Update your profile

 

GondolaVolunteer 2017-2022

  Like below to appreciate my help . . . Mark as solved  Accept as Solution