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Webmail Login Issue

PaulSW
Popular Poster
Message 4 of 4

So I'm trying to login to webmail on the usual talktalk apps page https://apps.talktalk.co.uk/appsuite/ that I always use. But now when I enter my login details it redirects me to talktalk business login https://netmail.pipex.net/index-ttb.php for which I don't have an account or any login credentials. I've spoken to 4 different operators via the talktalk chat support over the last 3 days and they've all been completely useless just going over the same old scripted questions and then either ending the chat on me or promising to resolve it soon!

 

my email address is  @homecall.co.uk

 

I need to login to my webmail urgently to clear old messages from the server. I keep getting emails from talktalk telling me my quota is nearly used up.

 

Any help with this would be much appreciated.

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3 REPLIES 3

Message 1 of 4

Excellent.  Thanks for confirming.

 

And in due time your mailbox will be upgraded to the TalkTalk Mail platform and you'll receive 2 or maybe 3 messages from TalkTalk to advise of the upgrade.

GondolaVolunteer 2017-2021

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Message 2 of 4

That worked thanks, I should've just posted here first before wasting countless hours with the robots in chat!

Gondola
Community Star
Message 3 of 4

Hi @PaulSW 

 

My understanding is that in this interim phase of waiting for the homecall domain to be upgraded to the TalkTalk Mail platform you should be able to sign in to your mailbox via http://webmail.homecall.co.uk or if you use the TalkTalk Business secure sign in at  https://netmail.pipex.net/index-ttb.php and either select dsl.pipex.com or other in the dropdown domain selector and you should be able to sign in.

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Best answer is + Accept as Solution