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Webmail log in

Dekker1550
Participant
Message 4 of 4

 

Trying to log in webmail keep getting redirected to a get a gift page saying you’ve won a gift ,anyone had this problem and how to stop it.

Thanks

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3 REPLIES 3

Message 1 of 4

...It's still browser hijacking by malware.

 

Try Malwarebytes for iOS.

 

As a simple fix, if the browser has just been set up to redirect to the unwanted site, just clear the browser settings and reset to default. 

 

Also, for TalkTalk Mail, check for compatibility in this article: Problems with TalkTalk Mail - particularly if you're using the Safari browser.

GondolaVolunteer 2017-2022

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Message 2 of 4

Thanks for responding orgot to say this is happening on iPad only

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Gondola
Community Star
Message 3 of 4

Hi @Dekker1550 

 

I'd say your computer and or browser are compromised by malware.  Please run anti-virus and anti-malware to remove and clean up the computer.

 

Malwarebytes is compatible with most anti-virus solutions including TalkTalk Supersafe Boost.

GondolaVolunteer 2017-2022

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