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Webmail - "Message could not be sent to the following recipients..."

ChrisW5
First Timer
Message 2 of 2

I am using Talktalk webmail on another computer at the moment and now I'm getting this message. It is extremely annoying. Sometimes an email will go but I have a number in the drafts box which won't 'send' and I am in despair. I'm away from home and need to be communicating with people. Can anyone help?  

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Gondola
Community Star
Message 1 of 2

Hi @ChrisW5 

 

Usually Webmail will be good to use from any connection. Sometimes from 'risk locations' and if multiple connections to the email mailbox are detected then the system may limit the activity if it believes the sign-in may have been captured and used by multiple persons.

 

For example, Sender Denied (TT608), would indicate sign ins from multiple concurrent locations.

 

What's the full error message being presented to you?

GondolaVolunteer 2017-2021

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