Hi ackstine, I'm afraid I can no longer get these passwords reset for you. You'll have to make a complaint to the CEO team and they may be able to help you. You'll find their contact details in the how do I make a complaint help article.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.