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Windows mail not getting Talktalk email

oldfogie
Whizz Kid
Message 7 of 7

A client is having problems accessing her email with Windows 10 Mail

She can log on to webmail and credentials are accepted.

 

 

I have set up a new account in windows mail using her credentials

the email does not synchronise and I get an error message

 

.. having a problem downloading messages try again later

 

Error code 0x8007274d

 

Account settings below

 

oldfogie_0-1606930199034.png

 

Anh help greatly appreciated

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6 REPLIES 6

Message 1 of 7

Hi oldfogie, thanks for posting back to let us know that Gondola had managed to help you get this sorted. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Message 2 of 7

Thanks @Gondola  after re-entering the password (which was correctly entered previously) its now working on MY pc.

 

Now to find out why it has STOPPED working on my clients PC.

 

I do hate windows mail.

Message 3 of 7

@oldfogie wrote:...thats how WLM set it up.  Now I'm getting we couldnt access this account; you might need to update your password or give the account permission to sync to this device

Have you set up Windows Mail using the correct settings that I've shown you?  If the password is incorrect then in Account settings just clear the password box and enter the email password.

 

I'll leave 'Ha! R' to deal with the gripes.

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . and to help others Best Answer

Message 4 of 7

 

 



@oldfogie wrote:

 

And (a gripe) why cant you EVER copy and paste an error message??

 


 

That can very much depend on how determined you are, and how you go about it @oldfogie.  Never say never.  ~R.

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Message 5 of 7

Thanks - thats how WLM set it up.  Now I'm getting

we couldnt access this account; you might need to update your password or give the account permission to sync to this device

???

 

 

And (a gripe) why cant you EVER copy and paste an error message??

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Gondola
Community Star
Message 6 of 7

Hi @oldfogie 

 

You've not got the server host names entered nor the correct outgoing server port so try the following:

 

Windows Mail server settings talktalk.net

 

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . and to help others Best Answer