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accessing an old Tiscali email address

First Timer

Hi, I have tried to open an old Tiscali address but am unable to (I didn't realise until I googled that they no longer exist?)  I have just sent an email to it and have received a 'delivery status notification (failure)'  - address not found.


Is there anyway that I can access it?  I have forgotten my password.


many thanks

Community Star

Hi @FranktheCat 


If the tiscali email address exists then we can help you recover access.


If the mail delivery status notification indicates address not found then the address does not exist. Either you got the address wrong or the address is deleted. domain addresses are legacy addresses managed by TalkTalk. But when a TalkTalk managed email address is not used for more than 180 days it is flagged for deletion.


Deletion of an email address is permanent. The address is gone. The contents and associated data linking a user to an address are all gone. The address cannot be recovered or recreated. Deleted Email error message explains more.


Enter the email address here, complete the reCAPTCHA and select Continue to see if that gives a message "The email address entered does not have a TalkTalk domain."


Let us know if you get a different message. Possibly a message about the address being deleted?

GondolaVolunteer 2017-2021

 Add Likes below to appreciate my help . . . and if I offered a solution Best Answer

Community Team - TT Staff

Hi FranktheCat, Gondola is rarely wrong and I suspect on this occasion Gondola is right again. 



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