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e mails will not send on my tiscali e mail account

First Timer


Community Star

Hi @Disgruntled10 


Are you a TalkTalk Consumer broadband or MailPlus customer? If so, is the tiscali mailbox in your MyAccount when you view your email addresses


To link this topic to your TalkTalk service please check your Community Profile includes in Personal Information (Click here):


Your name, current TalkTalk landline 'phone and alternate number (mobile preferred). Add full address with postcode (location). Then scroll down to Private notes to add your tiscali email address, notes and references etc and then save changes.

Compose and send the same mailbox a message to see if that sends without error, is copied to the Sent objects folder and then arrives and stays in the Inbox.


If the send fails then let us know what the full error message is.

GondolaVolunteer 2017-2021

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Community Team - TT Staff

Hi Disgruntled10, have you got this sorted now? 




Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.