on 05-10-2018 11:45 AM
Excellent, thank you.
That remind me, about 30 years ago my Dad had an operation on his throat, in hospital he was fed via a tube, he soon got fed up with the complan type food, asked what else he wanted he said Guinness, so he was fed that via tube on the National Health!
on 05-10-2018 11:37 AM
I've just been diagnosed as Anaemic, this is a surprise, but it explains my recent lack of energy etc.
Guinness is very good for anaemia - lots of iron (at least it used to have, probably against EU rules now).
But I can thoroughly recommend it.
on 05-10-2018 11:10 AM
I am only partially computer literate so don't understand all the implications / settings.
Late last night I changed in Outlook 2007 the settings from:
Connect using Internet Explorer’s or a 3rd party dialler
Connect using my local area network (LAN)
I no longer got the pop up error message.
However, I changed the settings back to what they were and still did not get the error message.
So, this was probably a red herring.
I then remembered that I had installed Thunderbird on the PC early in the year and it was worling then. I started Thunderbird and got an error message that said that the IMAP server (Talktalk) does not seem to support encrypted passwords, plese try changing to "normal password" Id id this and Thunderbird did not work.
All I can guess, is that Talktalk have changed something.
No error message still in Outlook 2007 today.
05-10-2018 09:52 AM - edited 05-10-2018 10:01 AM
So for clarification.
You are catagorically stating that this is an Outlook problem (apparently only suffered by users of the TT email systems).
That @Ady-TalkTalk is incorrect that TT engineers have accepted the issue as being TT's and are working on the issue (which they are unlikley to do if this were "an Outlook problem").
The issue is definitely Microsoft's and not in the way that TT are interfacing to Outlook, as has always been the problem in the past when this issue has occurred (and a known issue to TT).
That POP or IMAP setting are the problem, which is very curious as the problem appears to be intermittant. Settings which reportedly have worked for years and then suddenly cause problems (with no intervening Microsoft issues or updates to as potentially unsupported old version). I think it is reasonably well known that TT are currently (and fairly continuously) updating, modifying and changing their email systems).
When something that has always worked suddenly stops working the golden rule of troubleshooting is to look for what has changed. TT have been making changes, Microsoft haven't. And end users have definitely not been changing their email settings. And multiple users, with presumably different IT configurations, all have the same problem all starting on the same day.
TT have a shocking history of email "challenges", I think you should at least be open and consider the possibility that this is another one (as all the factual evidence suggests).
on 05-10-2018 12:12 AM
I'll catch up with you when you've completed your testing. It looks like you've already noted a breakthrough result so that's exactly what I like to see.
on 04-10-2018 11:44 PM
on 04-10-2018 10:53 PM
on 04-10-2018 09:11 PM
To put things clear (and for anyone reading this) don't bother fuxoring about with the supposed fix - the problem is with TalkTalk. If you are really inconvenienced change your incoming/outgoing servers to:
These servers work and are part ot the TalkTalk network.
Change back once fixed.
04-10-2018 08:42 PM - edited 04-10-2018 08:48 PM
Not quite sure why you are advising folks follow a fix when TalkTalk have admitted earlier in this thread that the fault is at their end.
BTW - the fault continues.
This particular Outlook password problem has been happening intermittently for years with TalkTalk, although admittedly not as often recently as it used to.
As stated by the OCE TalkTalk have acknowledged the error as TalkTalk's. Please do not change any of your Outlook parameters as that could possibly invalidate your access once TT resolve the issue.
I have had this repeated password request a few times today using Outlook 2016, but only when I try to access TalkTalk mail. However at the moment things are working ok.
If you are still having issue then webmail and patience may be the best short term solution.
And for the record the quoted Outlook 2007 fix is dated 2013, so potentially not relevant to TalkTalk users in 2018.
EDIT - 20:47 and now it is failing again.
on 04-10-2018 07:36 PM
From the point of view of testing to see if it's just an Outlook issue have you:
It would be good if you could list the settings you're using if they're not the same as in the above article. Outlook 2007 doesn't use STARTTLS for example so you'd use SSL.
And say whether you're sending from the TalkTalk network as a TalkTalk customer or from another network.
on 04-10-2018 03:38 PM