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email password request pops up intermittently, using Outlook

a60man
Chat Champion
Message 29 of 29

As above, been happening for a few months now.

Please see image below

Clipboard01aaaaaaaaaaaa.jpg

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28 REPLIES 28

Message 21 of 29
Thank you for response, as mentioned. it's intermittent, been happening for a few months.
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Message 22 of 29

Hi there, thank you for the reply, I have not changed my password for over a year, and yes, I have tried ticking the box, unfortunately to no avail.

 

It is annoying when this request intermittently appears as it interferers with other stuff runiing on the PC.

 

I have several talktalk email addresses, all different passwords, happens with all of them.

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Message 23 of 29

It's still playing up, Ady. as at 13:09

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Ady-TalkTalk
Support Team
Message 24 of 29

 

I've just been advised that the service should be back up and running normally. Please retest and let me know how you get on. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Ady-TalkTalk
Support Team
Message 25 of 29

Hi all, an incident has been raised for this. You should see the service status change shortly. I know the engineers are working on this now. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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drgwalker
Whizz Kid
Message 26 of 29

I've been having the same issues using Outlook 2007. Seems to be an ongoing problem.

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jbuchanangb
Philosopher
Message 27 of 29

In some versions of Outlook, this also happens for any failure to connect to the server, even those not at all related to password.

 

As of now, both mail.talktalk.net and pop.tiscali.co.uk seem to be not responding to normal connection attempts.

 

Microsoft Telnet> open pop.tiscali.co.uk 110
Connecting To pop.tiscali.co.uk...Could not open connection to the host, on port 110: Connect failed
Microsoft Telnet> open mail.talktalk.net 110
Connecting To mail.talktalk.net...Could not open connection to the host, on port 110: Connect failed
Microsoft Telnet>

As the error message goes away when TalkTalk fix their problem, if you are sure you haven't touched the password, then just wait and it will connect OK.

Retired the 11 years old Dell, new one is an Inspiron 3881 running Windows 10 and a Qualcomm QCA9377 Wireless Network Adapter with Sagemcom FAST 5364 router.
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Gondola
Community Star
Message 28 of 29

Hi @a60man

 

This will happen after a password change.  Have you tried entering the new password and ticking the box 'Save the password in your password list'.

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Best answer is + Accept as Solution

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