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email problems

davep
Insightful One
Message 5 of 5

Having problems sending / receiving emails using windows live mail, from and to my tiscali.co.uk and my wife's talktalk.net accounts.  There doesn't appear to be any email service status alerts.

Any ideas from OCE's please.

Seems I'm not the only one. 

Web Mail seems to be working.   What is that irritating OATH message when I log in to web mail?  Why is it there and can TT get rid of it.

 

Message shows as:

 

Unable to send or receive messages for the Talktalk (xxxxxxxxxxxxx) account. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems or a long period of inactivity.

Server: 'mail.talktalk.net'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: POP3
Port: 995
Secure(SSL): Yes

 

Thanks

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4 REPLIES 4

Ady-TalkTalk
Support Team
Message 1 of 5

That's great. Thanks for posting back to let us know it's sorted. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 2 of 5

Not sure what time they came through, but seems to be working now.  Thanks

It did seem there were a few reports came through shortly after my post.  Good that it is now resolved.

Ady-TalkTalk
Support Team
Message 3 of 5

Hi davep, an incident has been raised for this. You should see the service status change shortly. I know the engineers are working on this now. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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davidl1
Whizz Kid
Message 4 of 5

Mine is the same at the moment on 2 tiscali accounts 

David
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