on 30-07-2021 02:49 PM
My Thunderbird email has stopped working on my PC and I cannot get it to connect. I have also tried my android phone and cannot connect to my account.
I know that the username and password are correct as I can login to webmail.
Can someone confirm that the server settings have changed?
Which ones should I be using for an @Tiscali.co.uk account?
Any help and suggestions would be greatful.
on 03-08-2021 08:52 AM
Hi JoeF2021, Gondola's given you all the right advice. If you need further help please let us know.
on 30-07-2021 03:37 PM
on 30-07-2021 03:21 PM
If you're not a TalkTalk Consumer (home broadband) customer your mailbox may get restricted to webmail only access unless you've subscribed to TalkTalk Mail Plus to retain the use of a TalkTalk Mail email address.
If you have a mail message from TalkTalk about restriction or deletion of your TalkTalk managed email address and mailbox then add your TalkTalk mailbox address to a TalkTalk Consumer home broadband or MailPlus MyAccount to avoid deletion after 180 days. After 60 days the mailbox is restricted to webmail only access.
Here's the advice on Managing your email in MyAccount.
Prepare for TalkTalk Mail Support by including in your Community Profile:
Select here: Update your profile