on 19-08-2020 02:45 PM
On my tiscali e mail I receive e mail ok but sending is erratic. Often it's on and the every so often a box pops up asking me to verify my user name and password. this goes round and round. It then corrects itself - often hours later - and all is ok. Has anybody else experienced this because clearly it's not right and can be very frustrating. Thanks
on 21-08-2020 01:13 PM
Hi Jamesd70, if you too are still having problems please start your own thread so that we can help you without confusion.
on 21-08-2020 01:12 PM
Hi Maggie-P, if you're still having trouble please start a new topic so that we can help you with your problem.
on 20-08-2020 06:18 PM
Hi James, sorry I'm not very technical but am certain it's a TalkTalk problem as it's happening to a lot of people judging by the comments here, it's intermittent and I assume like me you haven't changed anything. I'm using Outlook too. From past experience these things seem to get resolved in a few days but that doesn't stop them from being very frustrating! Just hope someone picks this up and gets it sorted quickly.
on 20-08-2020 05:42 PM
I also have intermittent tiscali email on Outlook. Kept getting pop up message asking for password etc... Last few days couldn't send email, but was receiving them okay, now can't receive them either. I do have access to the TalkTalk mail and use it in an emergency, but want to keep using Outlook. Is this a TalkTalk fault or something else I need to look into
on 20-08-2020 01:34 PM
I am having the same problem, also sometimes saying it can't save to my sent box.Frustrating as can't tell what is happening. My ukgateway.net address appears fine ,
on 20-08-2020 12:39 PM
on 19-08-2020 03:22 PM
When the going gets tough try the webmail route.
If you get an error message sending from webmail then let us know the full error message. May help us to identify an issue.
Have you had the password for the mailbox for a long time? Do you think the password might be a little weak and easily guessed? Could be time for a password upgrade - Changing your email password
How secure do you think your password is? Enter the password (or a similarity to it if worried about security) into this secure website: https://howsecureismypassword.net/
If a computer would take thousands of years to crack the password you're probably ok... I prefer to see 'millions of years' for extra confidence.