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lineone.net emails stopped

carrotmuseum1
Team Player
Message 25 of 25

Cannot access lineone.net email.  Is there a system fault?

 

I use pop3 via gmail.

 

Used this method for several years. Not made any changes, but it has not retrieved any mails since 1 April.

 

pop server - pop3.lineone.net  port 110

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24 REPLIES 24

Message 21 of 25

Yes it is listed in Myaccount - been there for years. As I said I have changed nothing, so it tells me Talktalk has done something to it, or the way their server works.

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Message 22 of 25

You've not confirmed that the email address is listed in the customer MyAccount. I'm asking because if the email address is not listed then access can be restricted to webmail only. 

 

Edit the incoming server host name to mail.talktalk.net, port 995 and always use a secure connection (SSL).

GondolaVolunteer 2017-2021

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Message 23 of 25

Thanks, tried all those changes - port and SSL but still nothing.

 

It was working two days ago using port 110 and no SSL

 

Here is the error message - 

There was a problem while connecting to pop3.lineone.net

Server returned error: "Connection timed out: There may be a problem with the settings you added. Please contact your other email provider to verify the correct server name and port."

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Gondola
Community Star
Message 24 of 25

Hi @carrotmuseum1 

 

If you're collecting mail messages via Gmail then you should be using port 995 and secure SSL/TLS encryption security.

 

Your lineone email address also needs to be listed in your TalkTalk Consumer customer MyAccount. Managing your email in My Account 

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Best answer is + Accept as Solution