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mails from my work have suddenly stopped arriving in my inbox

hampsterracing
Chatterbox
Message 10 of 10

mails from my work have suddenly stopped arriving in my inbox. it appears to affect all adresses on the domain

all other mails appear to be arriving as normal

they are showing as delivered by the work system

i have no message filters set and i do not appear to have them blocked on any list i can find.

 

any ideas ?

 

(it is a tiscali.co.uk adress)

 

Roger

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9 REPLIES 9

Message 1 of 10
info sent i think
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Message 2 of 10

Hi hampsterracing, I can help you if you can reply to my personal message and answer all the questions. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 3 of 10

Still got the problem 

 

any help ?#

 

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Message 4 of 10

how do i do that ? i have replied to the pm with requested info

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Message 5 of 10

Hi hampsterracing, please confirm that you are the account holder so that I can get this sorted for you. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 6 of 10

found the PM and replied

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Message 7 of 10

Thanks Stephen

 

i can access my web mail but appear to have nothing from you.where would a private message be ?

i access my mails from pc (mozzila client),phone and webmail. all other mails appear to arrive ok just from my works domain are not arriving.

 

Roger

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Message 8 of 10

Hey Hampsterracing, 

 

Are you able to access your mail via webmail https://apps.talktalk.co.uk/appsuite/ if you could reply to the private message ive just sent i'll check your mailbox is ok but if you could also confirm if webmail works as this will help us identify if its an issue with your device or the mailbox. 

 

thanks 

Stephen, Community Manager
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hampsterracing
Chatterbox
Message 9 of 10

Still no help or resolution to this no emails from @astonmanor.co.uk get through but are being shown as delivered from the senders end.

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