email support

Ask us about your TalkTalk email account and Webmail.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

misdirected e-mails, unnecessary news and unwanted advertisements.

vicswright
First Timer
Message 2 of 2

Will you please explain and suggest a cure for misdirected e-mails from my golf club, Derbyshire neighbourhood alert and Honest John going straight to Trash and NOT my in-tray? I am also bombarded with news items, competitions and other press releases which I neither want nor need and their exclusion would be welcomed!

0 Likes
1 REPLY 1

Gondola
Community Star
Message 1 of 2

Hi @vicswright 

 

The most common reason for wanted emails appearing in the Trash folder is that they've been filtered there by a Filter rule... and it could be the Blocked Senders Filter carried forward from TalkTalk webmail to the new TalkTalk Mail platform.

 

Are you signing in to TalkTalk Mail to receive your messages?

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Best answer is + Accept as Solution

0 Likes