on 05-05-2021 09:36 AM
on 01-05-2021 11:38 AM
If you're not a current customer and have no access to MyAccount (stays active for a year after leaving) or the email address wasn't previously added to the customer MyAccount then you can give instructions for tiscali mailbox deletion to the TalkTalk Data Protection Office team.
The live chat team are happy to help with any queries or to start the process but you can write to TalkTalk including the request and necessary verification if you prefer.
They'll need 5 items of personal data as verification of who you are and that you are verifiable as the registered user of the email address. See the GDPR help page item 'Your Right to be Forgotten / Right to Erasure '.
For example, along with the Email address for deletion:
When you're verified and the mailbox is deleted you'll receive written confirmation to your current home address. It's usually a couple of weeks but no longer than a month to get that confirmation sent but do let us know how you get on. We appreciate feedback even when sending members off site to get the solution.