on 13-05-2019 05:22 PM
A little more information please would be helpful. What's the email domain? For example, talktalk.net or lineone.net or ukgateway.net or another?
Are you using an email client like Outlook or Thunderbird to save your emails?
Or are you using TalkTalk Mail (Webmail via an Internet browser)?
Where are the Archive and Saved folders exactly?