on 22-10-2020 06:56 PM
Hi, my contacts haven't been copied over to the new system from my onetel email. Can anyone tell me how to get this done - can't get access to a person at talktalk!
Answered! Go to Solution.
27-10-2020 08:44 AM - edited 27-10-2020 08:44 AM
Hi lynnandmike, Gondola's advice is good and if you follow it you should get the desired end result.
on 26-10-2020 10:21 AM
If you've followed the video advice you'll have a folder containing vCard vcf files for your contacts.
Select Address book from the header.
on 26-10-2020 09:51 AM
Thanks - I followed the instructions for the contacts but it was a bit of a faff. It seems like there should have been some way to download one file of all the information. Also, there are no instructions as to how to get the information back into the new system - please tell me that I don't have to load all the information manually!!! Keeping my fingers crossed..........
on 23-10-2020 12:07 PM
Hi lynnandmike, Gondola's advice is spot on so I've marked the post as the best answer for you.
Please let us know how you get on.
on 22-10-2020 07:42 PM
There's a guide and video to watch here to see how to backup your onetel contacts list. Scroll down the page to onetel contacts on the left.
The upgrade of your mailbox does not include transferring the contacts. So sign in to your onetel mailbox here and then follow the video guide.
Let us know how you get on as we do like feedback.