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Nev Jones
First Timer

On 7 September I was phoned by foreigners, claiming they were from Microsoft and that I'd been scammed. On my computer they showed me a post from TalkTalk, my phone and internet provider. I took them to be the scammers and ended the conversation. I have informed Microsoft. On the same date I received six emails from TalkTalk re changing password, security, and security for children. How do I know if these are bona fide TalkTalk messages or further approaches from the scammers? Should I open the emails?

Many thanks.

Enlightened One

Do you use TalkTalk webmail? If so I believe a genuine email from TalkTalk will show a yellow padlock symbol just in front of the senders address. I am sure @Gondola will confirm that shortly.

Eureka! Pipex mailboxes have migrated!
Community Team - TT Staff

Hi Nev, all those mails will be scams. Don't open any of them. Just delete them. The clue is that the sending email won't be a genuine one. 



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