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tiscali.co.uk email address not working

maxf261161
Popular Poster
Message 23 of 23

Hi.  I have been trying to help my 95 year old cousin access her emails.   She is not a TalkTalk customer but has been using her tiscali.co.uk address for many years.  The last emails in her inbox are from Nov 2020.  In reading some articles online, it looks like the email address became inactive last year and I wonder if there is anything I can do to allow her to keep using the address and have access to her mailboxes.  Thanks very much for your help.  Max

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22 REPLIES 22

Message 21 of 23
Thanks for the prompt reply. Will take a look at this and see how it goes
Cheers
Max
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Gondola
Community Star
Message 22 of 23

Hi @maxf261161 

 

Is the tiscali email address active? Too long inactive and the address and mailbox may be deleted.

 

Use the Forgotten password button in the help page Changing your email password and let us know what you see.

GondolaVolunteer 2017-2021

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