Hi John8787
All TalkTalk Consumer mailboxes use the same Email Settings. See TalkTalk Mail Support Hub
On manually updating the email software incoming, outgoing and some advanced server settings, you'll possibly be asked to accept a new certificate (yes, accept) and to enter the email password so have the current password ready. Tick to remember or save the password before entering it.
Supported* email client and app settings are:
| Account Type |
IMAP (recommended)
|
| Username |
Full Tiscali email address |
| Password |
Tiscali email password |
| Incoming mail server |
mail.talktalk.net |
| Incoming Port (IMAP) |
993 |
| Incoming Connection Security |
SSL/TLS (Use SSL on for mobile)
|
| Outgoing mail server (SMTP) |
smtp.talktalk.net |
| Outgoing Port |
587 |
| Outgoing Connection Security |
STARTTLS (Use SSL on for mobile)
|
| Outgoing Authentication Required |
Yes |
| Authentication Method |
Select Sign in / Normal Password |
Apple/Mac Mail Connection Security is use TLS/SSL
The outgoing SMTP server may indicate Username (full tiscali email address) and password are optional. They're not optional they're necessary.
It's also important to make sure the email address is added to a TalkTalk Consumer customer MyAccount to avoid restriction to webmail only access and possible deletion.
Email not showing in My Account
TalkTalk Mail Plus is the mail only subscription service for TalkTalk Mail users in the UK that are not home broadband customers.
* Email clients, apps and devices that do not support secure mail using a minimum of TLS1.2 connection security are not supported.
