cancel
Showing results for 
Show  only  | would you rather see results for 
Did you mean: 
Need help?

Automatic compensation: What you need to know

Reply
5 REPLIES 5
ferguson
Community Star

Or better still have a look at TalkTalk's own help article on the subject. 

W130SN
Whizz Kid

Obviously the official regulator will have the most current up to date information.

 

TalkTalk will have to abide by their rules.

TalkTalk BorkBork
Charlie2010
Popular Poster

I'd like to know why i have not received automatic compensation when i was unable to make or receive phone calls from my landline from 14th August 2020 when i reported it and not reinstated until 9th September. Perhaps someone can clarify thus for me. 

ferguson
Community Star

@Charlie2010 Probably because 30 days have not yet elapsed between bills, start your own topic if you want further help. 

Charlie2010
Popular Poster

Thanks. I was just thinking it says 30days from fault fix nothing about appearing on later bills but i suppose it would make sense. No email even to say i will be getting anything.