on 25-01-2020 12:11 PM
Heres a link to your new trolling homes.
Close the door on your way out thanks.
on 25-01-2020 07:14 PM
on 25-01-2020 08:30 PM
My bad. Here you are.
on 05-02-2021 05:07 PM
I was actually a little suprise with the latest results but turns out while not great there are worse then TalkTalk.
Never mind @I8this I know your be disappointed.
02-05-2021 11:40 AM - edited 02-05-2021 11:41 AM
The trouble with the statistics for me is they always say "per 100,000 customers".
Being a subscriber to eg Talktalk landline and Broadband services doesn't necessarily make you a subscriber to the TV service, despite it being included in the package title and available to everyone.
If one company, like Virgin, has practically all its customers subscribing to TV, than there may well be a larger total number of complaints anyway.
But if many people of the 100,000 at Talktalk don't subscribe to the TV offer, it's hard to see if an apparently small complaints figure is comparing like for like.
At an absurd level, for example, if there were only 5 subscribers to TT TV in every 100,000 customers, and all 5 of them complained, it would be a 100% complaint rate, but just reported as 5 in 100,000.....
Even looking at the article in some detail doesn't make this very clear!