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£75 TalkTalk voucher

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5 REPLIES 5
Alexandra13
First Timer

I signed up to TalkTalk £25 a month package with an offer for £75 voucher. The package I signed up to was via uSwitch. I spoke to customer services and for 2 hours we were going in the circle, they knew nothing about it. At the end they advised me to email awin. I’m reading on this forum that nobody replies to email sent to awin. I booked the package on 18dec2018, I still have not received any email from them confirming this voucher. Could you please help to sort out this matter. Thanks

 

alexandra

Community Team

Hi @Alexandra13

 

Thanks for your post, sorry that you are having problems.

 

If you would like us to look into this, please can you update your community profile to include your home telephone number, we will then be able to have a look at your  account.

To do this go into 'my settings' then 'personal information' then add your details.

Thanks

 

Alexandra13
First Timer

Hi Arne,

 

The contact act number has been updated.

 

Many thanks

 

Alexandra

Community Team

Hi @Alexandra13

 

Can you double check the number, its not bringing up any accounts.  

 

Thanks 

Alexandra13
First Timer

obscured for customer security just rang this number and it’s ringing. Try now please. You can always find me under my first and last name 

Community Team

Found it,   

 

I will contact the team at AWIN and get back to you. 

 

FYI Please dont post telephone numbers on an open community. 

 

Thanks.