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Amazon Voucher

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6 REPLIES 6
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First Timer

I was offered £ 100 credit to my account when I joined in May 2019 and the email said it will be credited in 48 hours. The customer support person never mentioned it will be in the form of AWIN voucher. When I contacted customer service again when the credit did not reflect in my account, the support person told that it will be in form of AWIN voucher and it will be credited in 90 days. I sent many emails to AWIN requesting the voucher at the email address provided by customer service person but did not get any response. I have been waiting for this voucher for 8 months now. I feel cheated and can not recommend TalkTalk to anyone. @talktalk can you please help to resolve this?

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Community Team - TT Staff

Hi @ybajare

 

Thanks for your post. 

 

If you would like us to look into this, please can you update your community profile to include your home telephone number, we will then be able to have a look at your  account.

To do this go into 'my settings' then 'personal information' then add your details.

Thanks

 

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First Timer

Hello,

 

Thanks for the quick response.

 

Just updated the community profile.

 

Awaiting your feedback.

 

Thanks.

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Community Team - TT Staff

Hi ybajare

 

Thanks for updating your profile

 

I will contact the team at AWIN and get back to you. 

 

Thanks. 

 

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Community Team - TT Staff

Hi @ybajare

 

The Voucher will be dispatched in the next few weeks. 

 

Please check your spam/junk folders for an email from Giftcloud

 

Regards

 

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First Timer

Hello @OCE_Arne ,

 

Received the voucher today.

 

Really appreciate your quick help and support regarding this.

 

Thanks a lot.

Cheers!!

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Community Team - TT Staff