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Assistance require to resolve ongoing fault

Wizz Kid

Hello again,


I think that something must have been done somewhere because for the first time in several months the connection has stayed up for days rather than hours.


Currently 4 days, 17 hours.


The only issue is that I'm getting download speeds of 10 Mb/s rather than the usual 14 Mb/s at the moment.  I'll give it a few more days and see what happens.



Community Team

Hi Kettle


Thanks for keeping us updated.


Please can you continue to monitor the connection and let us know how you get on.