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Boost renewal contract

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2 REPLIES 2
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ShaunPattison
First Timer

Hi so I’ve been a customer for 12 years now it’s time to renewal , atm I get unlimited calls and up to 68mbps (with boost) I internet has been working fine ...just

i went onto the online chat for around 6hours intotal trying to get a good deal , CEO eventually called me and I was happy with the deal , pretty much what I have now but cheaper... then I get a phone call saying I can’t have boost because it’s not available... even tho I get it now , I asked why they said they do not know ... but I will keep my boost if I make no changes to my contract anyone able to help me please , oh and Talktalk website states I can sign up with boost , 

im really confused 

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Community Team

Hi ShaunPattison, could you add your landline number to your profile so that we can take a look at this for you. 

 

Ady

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ShaunPattison
First Timer

Thank you , it’s really confusing the fact that I’ve been told Talktalk don’t know the reason why I can’t get it, even tho I get it now

landline number added to profile