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Broadband Speed

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3 REPLIES 3
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Participant

Hi my broadband speed has not  reached the estimated speed of 41 to 66 MB for weeks, it,s usually 37 MB and tops out at 38 MB.

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Visitor

That's better than mine, I am down to 20 and have rarely reached the promised +35

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Community Star

Hi @SphericalBird ,

 

Have you tried switching the router off for over 30 minutes, then when you switch it back on it will start a new 'session' in the street cabinet, this can sometimes help it reconnect at a better speed.

 

@steven22 , would also be worth giving the 30 minute powerdown a try, but if that doesn't help and you want assistance from the staff on this community you will need to start your own topic, as the staff can only help one customer per topic.

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Visitor
Thank you SpericalBird