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Broadband bandwidth

First Timer

We are experiencing frustrating drops in broadband or very slow performance over the www.  Any tips other than the ones on the www which have not changed anything?


As a long time customer of Talktalk, this service is making me look elsewhere for a better service


Community Star

Hi @Muggers18 unfortunate that things do break from time to time and unlucky for it to happen in the middle of a pandemic.

As I'm not clear on what you have and haven't tried I'll simply flag your post for assistance. Whilst you are waiting could not you pleasecheck your community profile and add your landline phone number which is used to identify your account?


Many thanks.

I don't work here and all my opinions are my own.
Community Team - TT Staff


Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.