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Need help?

Broadband down...again

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2 REPLIES 2
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Chatterbox

My broadband is down, yet again. This is happening on a regular basis.

Jp
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Community Star

Hi JP welcome to the community your post has been flagged for assistance and you should hear during the day. In the meantime please check your community profile and add your landline phone number it is used to identify your account.

 

If you could give some more information about what you are experiencing it will help.

 

Do the lights on the router still shine?

Are you connected WiFi or wired?

 

I don't work here and all my opinions are my own.
Community Team - TT Staff

Hi JP 787

 

I'm really sorry to hear this.

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

Debbie