Thanks for confirming this. Would you like us to send a replacement wifi hub for testing purposes to see how the sync speed compares and to rule out any issues with the current router?
Apologies it took so long, but managed to get round to plugging in the replacement. It connects at a slightly higher speed - 59 as opposed to 58, but interestingly a slower upload speed - 12 instead of 13
I guess it means that this is just the fundamental design of the new wifi hub - in that it connects slower than the hg633 - unless you think otherwise?
I'll send the other one back. Thanks